FAQ
How can I contact customer support?
You can reach our support team at support@veyronfashion.com. We’re here to assist you with any questions or concerns.
Do you ship internationally?
Yes, we offer worldwide shipping to bring our products to you, no matter where you are.
Where are your products shipped from?
Our products are shipped from multiple locations, including the US and international warehouses, to ensure faster delivery.
Can I modify or cancel my order?
To ensure quick processing, changes or cancellations must be requested within 12 hours of placing your order. After this window, modifications cannot be guaranteed. However, you can return your order for a full refund upon receipt.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal for secure and convenient payments.
How long does order processing take?
Orders are typically processed within 1-3 business days and shipped the following day. Please note that processing may take longer during holidays or peak seasons. We do not process or ship orders on weekends.
What is the estimated delivery time?
Most orders arrive within 7-10 business days. During high-demand periods, delivery may take up to 2 weeks.
What if my order doesn’t arrive?
If your order hasn’t arrived within 30 days of shipping, you’re eligible for a full refund.
How do I initiate a return?
To start a return, please email us at support@veyronfashion.com with your order details. We’ll guide you through the process.
What if my item is defective, incorrect, or damaged?
If you receive an item that’s defective, incorrect, or damaged, contact us immediately at support@veyronfashion.com. Include your order number, photos of the item, and any relevant details. We’ll resolve the issue promptly.
When will I receive my refund?
Refunds are processed within 7-10 business days after we receive your return. The refund will be credited to your original payment method. If you paid by card, contact your bank for details on when the credit will appear in your account.
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